Frequently Asked Questions
Here you’ll find answers to some of the most frequently asked questions. If you don’t find the answers you need, please reach out to our team today.
While you can store almost anything in your unit, there are a few exceptions in the interests of safety. For example, no flammable liquids or combustible materials, weapons, explosives (including fireworks), chemicals, radioactive materials, toxic waste, asbestos, biological agents or any other dangerous materials are permitted. Also no odorous goods, compressed gases or any illegal items. We also ask that you do not store food or perishable goods, living plants or creatures (including humans) in your unit. If in doubt about any item you’d like to store, please ask a friendly member of our team.
Our state-of-the-art storage units are clean, dry, weatherproof, pest-free and fitted with the latest in fire protection to ensure that your stored items are kept in good condition.
While every attempt is made to keep stored goods safe and secure, we advise that you insure your items for that added level of confidence. Talk to our friendly team about arranging affordable cover to protect your valuables.
You’ll be able to store and retrieve items or vehicles from your storage units at any time within our 24 hour gate access using our electronic access system. Office hours vary for each location. Please refer to our location pages for the office’s opening hours. Our site’s are floodlit and monitored 24/7 by CCTV security cameras making unloading and loading easy and safe.
No one else will be able to access your storage unit.